Common Queries, Clear Answers
Your FAQs on Music Education, Answered Here!
For any additional questions, feel free to reach out to us. We're here to help!
Getting Started
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You can book a complimentary trial lesson with us to experience a class, meet one of our teachers and get a feel for how lessons at The Academy work before deciding to enrol.
Trial lessons are complimentary. If you need to change your appointment, one rescheduling is allowed at no charge. Any subsequent rescheduling will incur a RM50 administrative fee.
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No special preparation is required. Just come as you are and let your teacher know about your musical interests, any previous learning experience, and what you hope to achieve from your lessons.
If you are already learning an instrument, you are also welcome to bring along any pieces, books or materials you are currently working on.
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That’s perfectly fine! We offer leisure lessons as well. If you don’t want to sit for external exams, our teachers will cater to your interests and craft the lessons around it. For example, if you want to learn a particular song, they will teach the song according to your level as hobby class.
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Yes. We understand that sometimes it takes a little exploration to find the right instrument.
You may attend complimentary trial lessons for up to two different instruments. If you would like to try additional instruments after that, a trial lesson fee of RM60 per session will apply.
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Absolutely. Music is for everyone, and we welcome both children and adults of all ages and experience levels.
Whether you are a complete beginner, returning to music after many years or simply looking for a new hobby, you are more than welcome. In fact, our oldest student is 85!
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Yes. Not every student needs to follow an examination syllabus.
If your goal is to learn for leisure, our teachers can structure your lessons around the music and songs you enjoy while ensuring that you develop the necessary technique and musicianship along the way.
Lessons & Scheduling
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Lessons are generally conducted once a week at your assigned regular day and time.
Having a consistent weekly schedule helps students maintain steady progress while allowing us to reserve a regular lesson slot with their teacher.
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We offer 30-minute, 45-minute and 60-minute lessons, depending on the student's programme, level and learning needs.
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Yes. You may let us know your preferred day and time when enrolling.
Lesson slots are subject to teacher and studio availability, and our team will do our best to find a schedule that works for you.
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Yes. If you need to permanently change your regular lesson schedule, simply speak to our front desk team and we will be happy to assist.
Changes are subject to teacher and studio availability.
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Yes. If you need to permanently change your regular lesson schedule, simply speak to our front desk team and we will be happy to assist.
Changes are subject to teacher and studio availability.
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Yes. Siblings or friends may learn together through a group lesson arrangement.
Group lessons are subject to teacher, programme and scheduling availability.
Missed Classes & Replacement Lessons
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If you are unable to attend your lesson, please notify us at least 24 hours before your scheduled lesson.
For your first cancellation within a calendar month, one replacement lesson may be arranged provided that at least 24 hours' notice is given.
For your second or subsequent cancellation within the same month, a valid medical certificate will be required for the additional missed lesson to qualify for replacement.
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If you are unable to attend your lesson, please notify us at least 24 hours before your scheduled lesson.
For your first cancellation within a calendar month, one replacement lesson may be arranged provided that at least 24 hours' notice is given.
For your second or subsequent cancellation within the same month, a valid medical certificate will be required for the additional missed lesson to qualify for replacement.
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If your teacher is unable to conduct a scheduled lesson, we will first make reasonable efforts to arrange a qualified substitute teacher so that your lesson can continue as scheduled.
If a substitute teacher cannot be arranged, the lesson fee will be prorated and the adjustment reflected in your next billing cycle.
Alternatively, you may choose to arrange a replacement lesson instead of receiving the prorated adjustment, subject to teacher and studio availability.
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Approved replacement lessons must normally be completed within three months from the date of the missed lesson.
If we are unable to arrange the replacement within this period due to teacher or studio availability, The Academy may extend the period to a maximum of four months on a case-by-case basis.
Replacement lessons must also be completed while the student remains actively enrolled.
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Simply let our front desk team know. We will send you a booking link where you can select from the available replacement lesson slots.
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Yes. Siblings or friends may learn together through a group lesson arrangement.
Group lessons are subject to teacher, programme and scheduling availability.
Teachers & Teaching
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Yes. You are welcome to let our team know if you have a preference.
We will do our best to accommodate your request, subject to teacher availability and scheduling.
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Every student learns differently, and we understand how important a positive teacher-student relationship is.
If you have any concerns, please speak to our administration team. We will review the situation and, where appropriate, explore alternative teaching arrangements to find a better fit for your child.
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Our teachers continuously monitor students' progress throughout their lessons.
For students following a graded pathway, an assessment report will be prepared before the student completes a grade and shared with the parent.
Parents are also always welcome to arrange an appointment with their child's teacher if they would like to discuss their child's progress in greater detail.
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Yes. Our teachers monitor each student's development and will highlight any areas of concern that may require the parent's attention.
For students following a graded pathway, parents will also receive an assessment report before the student completes the grade.
If you would like additional feedback at any time, you are welcome to arrange an appointment with the teacher through our administration team.
Music Examinations
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No. Music examinations are completely optional.
Students may choose to follow an examination pathway or learn purely for leisure depending on their goals and interests.
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We prepare students for several internationally recognised examination boards, including ABRSM, Trinity College London, RSL Awards (Rockschool) and MTB (Music Teachers' Board).
Your teacher can recommend the most suitable examination pathway based on your instrument, goals and learning style.
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Your teacher will assess your child's technical ability, musicianship, repertoire and overall readiness before recommending an examination.
We believe students should enter an examination when they are properly prepared rather than simply progressing according to a fixed timeline.
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Every student progresses differently depending on factors such as age, experience, practice consistency and individual learning pace.
As a general guide, approximately one to two years per grade is a healthy timeframe for many students. However, some students may progress faster or require more time.
We focus on ensuring that students develop a strong musical foundation rather than rushing them through grades.
Are examination fees included in the monthly lesson fees?
No. Examination registration fees are separate from your regular monthly tuition fees.
Your teacher or our administration team will advise you of the applicable examination fees before registration.
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Yes. Students who initially choose to learn for leisure may transition to an examination pathway at any time.
Your teacher can assess your current level and recommend the most suitable examination grade when you are ready.
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Yes. Our teachers have experience preparing students from beginner grades through to diploma and advanced levels.
We can also work with more advanced students preparing for auditions or further music studies.
Performance & Student Opportunities
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Yes. We believe performance can be an important and rewarding part of a student's musical development.
Performance opportunities are available throughout the year. As performance slots are limited, students who demonstrate readiness, commitment and enthusiasm may be selected by their teachers to participate.
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Yes. We organise an annual concert, together with smaller recitals and performance opportunities throughout the year.
These events give students the opportunity to showcase what they have learned and gain valuable performance experience.
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No.
We understand that every student has different goals. Some love being on stage, while others simply enjoy learning music for themselves.
Performance opportunities are encouraged but completely optional.
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Yes. Our teachers have experience preparing students from beginner grades through to diploma and advanced levels.
We can also work with more advanced students preparing for auditions or further music studies.
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There is no participation fee for students selected to perform in our concerts.
Tickets for family members, friends and guests are sold separately. Ticket sales help support the costs involved in organising and producing our events.
Fees & Enrolment
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Tuition fees are calculated according to the number of scheduled lessons that fall within each calendar month.
For example, if your regular lesson falls on a Monday and there are five scheduled Mondays that month, you will be billed for five lessons. If a scheduled term break or public holiday results in only three lessons that month, you will only be billed for three.
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Tuition fees are billed monthly, with the total calculated based on the number of scheduled lessons within that calendar month.
This means your monthly total may vary depending on the number of scheduled lessons that month.
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We are currently offering registration at no additional charge as part of our ongoing promotion.
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Yes. An advance fee equivalent to one month's tuition is required upon registration.
The advance fee is non-refundable and will be applied towards your final month of lessons, subject to our withdrawal terms.
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Depending on your programme, additional costs may include books and learning materials, examination fees, and the purchase or maintenance of an instrument.
Our team will be happy to advise you on what is required for your particular programme.
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Monthly tuition fees must be paid by the 20th of each month.
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No problem. If you begin lessons partway through a month, you will only be charged according to the number of scheduled lessons remaining for that month.
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Currently, we do not offer a standard sibling or family discount.
Instruments
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No. You do not need to purchase an instrument before starting your lessons.
However, as you progress, we strongly recommend having access to an instrument at home so that you can practise regularly between lessons.
If you are unsure what to buy, speak to us first and we will be happy to recommend something suitable for your level and budget.
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Definitely.
Our team can recommend suitable instruments based on the student's age, level, learning requirements and budget. Speak to our front desk or sales team and we will be happy to guide you.
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Yes. We offer a wide selection of musical instruments and accessories ranging from beginner-friendly options to professional-level equipment.
Our team can also help you choose an instrument that is appropriate for your current level.
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Yes. We provide repair and maintenance services for selected musical instruments.
Speak to our team about the issue you are experiencing and we will advise you on the appropriate repair or servicing options.
Registration, Withdrawal & Policies
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No. There is no minimum commitment period.
However, if you decide to discontinue lessons, we require a minimum of one month's advance notice.
This gives both the student and teacher sufficient time to complete the final month of lessons and allows us to manage the reserved lesson slot accordingly.
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If you decide to discontinue your lessons, simply inform our front desk or administration team at least one month in advance.
Your advance fee will then be applied towards your final month of tuition in accordance with our Terms & Conditions.
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Yes, you may temporarily pause your lessons.
However, if lessons are paused for more than one month, your regular time slot cannot be guaranteed and may be offered to another student.
When you are ready to return, our team will help you arrange a new available lesson slot. Exceptions may be considered on a case-by-case basis.
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Your advance fee is non-refundable and is intended to be applied towards your final month of tuition.
If you withdraw without completing your final month of lessons, or if the advance fee remains unused for more than three months from your withdrawal date, the advance fee will be forfeited.
Please also ensure that any eligible replacement lessons are completed before your final lesson date. Once you have formally withdrawn, unused replacement lessons will be forfeited and cannot be scheduled afterwards.
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Our full Terms & Conditions are provided during enrolment and apply to all enrolled students of The Academy Music Centre.
You can also view our latest Terms & Conditions here.
